Fleetwood Health & Wellbeing Centre

Dock Street, Fleetwood, Lancashire, FY3 6HP
 
7,286 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 103 of 708
 
Review of Fylde and Wyre Wound Care Centre
21st July 2023


Lovely ladies treated me

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


Very happy with the service i received.

Suggested improvements
Nothing. Was very satisfied.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


I do not have any of the above conditions.

Suggested improvements
I was more than satisfied with the service and treatment I received. I was seen in record time. I attended early in the morning. I was seen and treated with in an hour. The reception staff were friendly and efficient as was the nursing practitioner who treated me. On this occasion there was nothing that could have been done better.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


Staff were kind and thorough once I was eventually seen.

Suggested improvements
The initial wait was much too long and in my option I wasn’t triaged well. Once the staff saw me the care was excellent and I was sent to hospital in a timely manner where it was confirmed I had sepsis:

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


Excellent in all respects

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


N/A

Suggested improvements
Came in with my daughter who had fractured her wrist. Although the staff were really lovely and treated us with lots of care we were not given any aftercare information. Was also a bit disappointed at when we went to get a temporary cast put on the nurse asked where the fracture was and we didn’t have a clue as all we got told was it’s fractured and she just responded with oh it’s probably here and proceeded to put this cast on. We have to wait a week now until we are at the fracture clinic to see if it’s ok. I’ve never had a child with a fracture so unsure if she needs to rest, carry on as normal so some aftercare advice would have been nice.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


I don't have any of the above conditions.

Suggested improvements
Nothing. I was dealt with appropriately.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


Only went for a blood test

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


I can never get into the doctors due to shift patterns, every time I go I'm seen to quickly, I feel at ease.

Suggested improvements
Nothing, you do an amazing job.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
21st July 2023


Because I don't consider a little osteo arthritis i I have near my pelvis on the left side serious

Suggested improvements
Not a thing You are all very considerate and work very hard .

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
Page 103 of 708

Fleetwood Health & Wellbeing Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Fleetwood Health & Wellbeing Centre: http://iwgc.net/eb3z6